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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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terrell wilson

June 10, 2025

5  out of  5
rating by terrell wilson
"The team at State Farm are amazing!! They jumped right in w/ helping me w/ an unfortunate situation! Best insurance company by far! Kudos to an amazing team! Keep up the good work!"
We responded:
"Terrell, wow! This review has made our day! Thank you for trusting us with your auto insurance and calling us during hard times. We are here to help our customers to the very best of our ability. We are thankful for great customers, like yourself! "
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Angela Do Doran

June 9, 2025

5  out of  5
rating by Angela Do Doran
"Switching to Theresa and her crew was honestly one of the best adulting decisions we’ve ever made. They’ve been amazing from day one — super informative, always upfront, and no surprise charges ever. The whole team is friendly, helpful, and really knows their stuff. It’s rare to find an insurance office that feels this trustworthy and easy to work with. So glad we made the switch! Love the Angie and Mike Doran."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor. We appreciate you trusting us with your auto, home and life insurance needs. We hope we can help your other neighbors and family too. "
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Kaydin Morgan

June 5, 2025

5  out of  5
rating by Kaydin Morgan
"Amber was very helpful throughout the whole process. She was very knowledgeable, and was there to answer any questions. The process of getting the insurance set up was very simple, and no hassle at all!"
We responded:
"Kaydin, thank you so much for taking the time to leave us a review! We are so excited for you to join our State Farm family! We value your trust & honored to be the company you chose for your auto insurance. Thanks for telling your family about us already & not keeping us a secret! "
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Kathleen Mulvihill

June 4, 2025

5  out of  5
rating by Kathleen Mulvihill
"I want to express my gratitude to Amber Henderson, a first-rate State Farm agent, for going the extra mile in helping me with frustrating circumstances with my new mortgage company. In a 3-way call with the company, she was able to get to the core of some problematic insurance payment issues and solve them. It took a big weight off of me as a homeowner: Thanks, Amber!"
We responded:
"Ms. Kathleen, thank you so much for taking the time to leave us a review of our service! We appreciate you trusting us for your auto, home, & flood insurance. Don’t keep us a secret! We’d love to help great customers just like yourself! "
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Phoenix Kuehne

May 16, 2025

5  out of  5
rating by Phoenix Kuehne
"Just wanna give a shout out to cebastian he was super helpful and knowledgeable about an auto insurance quote."
We responded:
"Phoenix, thank you so much for taking the time to leave us a review. We are so thankful you chose to trust us with your auto insurance. If you need anything, you know where to find us! "
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Craig & Ileana Kuehne

May 16, 2025

5  out of  5
rating by Craig & Ileana Kuehne
"Cebastian was so helpful on the phone. It was truly a pleasure talking to him about a life insurance policy. It’s people like him that give companies a good name!"
We responded:
"Craig & Ileana, thank you so much for taking the time to leave us a review about your life insurance with Cebastian. You’re right, he’s a great asset to our team! "
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D D

May 16, 2025

5  out of  5
rating by D D
"While helping a friend who now has difficulty managing business affairs, I have reached out to Peggy at this agency on several occasions for assistance. She has always been helpful, efficient, professional, and very pleasant to work with. She has helped to ease my friend's difficulties during very trying times. I can highly recommend her services."
We responded:
"Thank you for your 5-star review! We agree, Peggy provides outstanding customer caring service. She cares people have the right auto, home, liability insurance. Our mission is to serve your family and friends as your good neighbor!"
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Jeff Dungan

May 16, 2025

5  out of  5
rating by Jeff Dungan
"Amber Henderson and Cebastian Rubio did a great job handling my insurance needs . They gave me excellent customer service in a professional manor and gave me a nice savings $$ on my property insurance. It was a honor and priviledge working with both!"
We responded:
"Jeff, thanks so much for trusting us with your business insurance! We are so glad we were able to save you money, for even better coverage! Don’t keep us a secret- we want to help more business owners like yourself! "
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Lisa Wilson

May 15, 2025

5  out of  5
rating by Lisa Wilson
"Amber did an excellent job of quoting our insurance timely and we got a great price! Looking forward to this branch’s excellent customer service!"
We responded:
"Thank you for your 5-star review! We agree that Amber is one of the best at customer service and helping you find the auto, home, and jewelry insurance you need. She even helped find a great price for your ATV insurance. Helping friends and family with their insurance brightens our day! "
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Cebastian Rubio

May 15, 2025

5  out of  5
rating by Cebastian Rubio
"I absolutely love this team! Every time I go into the office they are all such a great help. Yall need to shop with the best!"
We responded:
"Helping friends and family find the best auto, renters, and life insurance is our team's passion. Thank you for the 5 star review!"
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hallie parent

May 10, 2025

5  out of  5
rating by hallie parent
"I recently switched my car insurance over to State Farm due to my premium going up $300 at a different company. My agent Cebastian was very professional and knowledgeable while ensuring my transition over to State Farm happened smoothly. He made sure that my premium was not only cheaper than my old company, but also that I had better coverage in case of an accident. Overall, I had a really good experience, and I feel relieved knowing that I can afford my coverage in case something happens to my vehicle."
We responded:
"Thank you so much for your five-star review! Cebastian has a passion for helping and serving our military members with their auto, renters and home insurance. We're honored to support you with the coverage you need. "
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Olivia Wilson

April 21, 2025

5  out of  5
rating by Olivia Wilson
"Amber Bassett got me in touch with a representative to give me a great quote for my condo and car insurance! She was so helpful and attentive. She was easy to get in touch with and answered all my questions for me! She was great!"
We responded:
"Olivia, thank you so much for taking the time to leave us a review! Amber has been an asset to our team & I have no doubt she took care of you for your auto & condo insurance needs! Please keep us in mind if any friends or family are looking to shop their insurance. Thank you! "
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Suzanne Patin

March 5, 2025

5  out of  5
rating by Suzanne Patin
"Theresa Hollander State Farm Agency gives great service . They are very helpful to their customers going above and beyond to make sure that their customers very satisfied."
We responded:
"We love hearing positive feedback about our customer service for your insurance. We strive to take care of you, your family and friends for auto and home insurance. Thank you for your loyalty. "
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Vanessa Gonzales

February 21, 2025

5  out of  5
rating by Vanessa Gonzales
"Theresa Hollander and her entire staff are an absolute pleasure to deal with. Their service is impressive. You truly receive a personal experience everytime you contact them. I remember after the last Hurricane Theresa reached out personally to see how we faired out and to see if we needed anything. Great customer service!!"
We responded:
"We value your feedback and 5 star review, Vanessa. We strive to save you money on your auto and home insurance as well make sure you are protected during hurricanes and unexpected losses. We are here to help you, your neighbors and family. Thank you for making our day brighter!"
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Leander Bourgeois

February 20, 2025

5  out of  5
rating by Leander Bourgeois
"I want to thank my State Farm Agent, Theresa Hollander for the outstanding service that my wife and I received at her office. Also, agents Peggy and Cebastian were very professional and knowledgeable. Providing a can do attitude while taking care of our insurance needs. Your help was truly appreciated. LJB"
We responded:
"Thank you for the 5 star review for our customer service team. Peggy and Cebastian have a passion to help. Glad they were able to help you with your home insurance. "
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Vickie C

February 10, 2025

5  out of  5
rating by Vickie C
"Sebastian assisted me with an issue that arose over the weekend, and I was extremely grateful that he resolved the matter quickly. He was competent and professional, and it was indeed a pleasure working with him."
We responded:
"Thank you, Vickie, for sharing your experience! I'm happy to know that Sebastian was able to assist you over the weekend. It's wonderful to have him as part of our team. Should you need any further assistance, don't hesitate to reach out!"
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Mickella Nee

February 3, 2025

5  out of  5
rating by Mickella Nee
"Cebastian was amazing! He helped me get a quote over the phone. I was very overwhelmed getting a new car with new insurance and he made the experience very easy. I would definitely recommend him to anyone who is getting car insurance!"
We responded:
"Thank you, Mickella, for sharing your experience! I'm glad to hear that Cebastian was able to assist you with getting a quote and making the process smooth. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Linda Adams

February 1, 2025

5  out of  5
rating by Linda Adams
"Sebastian was extremely helpful. He was very personable and was able to complete my request very quickly. It was a pleasure dealing with Sebastian."
We responded:
"Thank you, Linda, for sharing your experience! I'm glad to hear that Sebastian was able to assist you efficiently and made the process enjoyable. We appreciate your feedback and are here for any future needs or questions you might have."
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Rob Rome

December 12, 2024

5  out of  5
rating by Rob Rome
"Always a great experience with Theresa and Peggy! The type of service that sadly seems to be a thing of the past, is alive and well at this agency."
We responded:
"Thank you, Rob! I'm happy to hear that you enjoy working with our team. We're committed to keeping that level of service alive and well. If you ever need anything else, don't hesitate to reach out!"
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Daniel Falcone

December 12, 2024

5  out of  5
rating by Daniel Falcone
"Peggy was so tenacious in resolving the problem we had with a Medicare issue that I was unaware of. The incident dated back to 2012 and needed closure and she patiently went all the extra miles to see that it would be resolved. She has helped me many times in the past and is an Asset to State Farm."
We responded:
"We agree! Peggy cares about our customers experience and is the best at providing personal service. Thank you for the 5 star review and being a loyal customer. We are here for you! "
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Lisa Hunt

December 11, 2024

5  out of  5
rating by Lisa Hunt
"I highly recommend Theresa. Always kind and considerate of my needs."
We responded:
"Thank you Lisa for the 5 star review. It's our goal to share good news by finding ways to lower your auto and home premiums and help you feel more secure. We’re here for you! Thanks again for trusting us with your insurance needs."
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Garrett Walters

November 26, 2024

5  out of  5
rating by Garrett Walters
"Mrs Hollander and her staff are a pleasure to work with. They are always helpful and get back with you in a timely."
We responded:
"Thank you for the 5 star review and being a loyal customer with our agency for your auto, home, boat, and jewelry insurance. We are grateful to serve customers like you, Mr. Walters! You made our day!"
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Catherine Cheramie

November 22, 2024

5  out of  5
rating by Catherine Cheramie
"Cebastian was so helpful when getting me switched over from my previous insurance to State Farm! He was able to save me over $1,000! If you’re in the market for new insurance, let him quote you today."
We responded:
"Catherine, we love to hear how Cebastian made switching your insurance easy! We are grateful you chose us for your auto and renter’s insurance. We are here for you every step of the way! "
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Brenda Dungan

November 9, 2024

5  out of  5
rating by Brenda Dungan
"I received great service from State Farm employee Cebastian Rubio. He helped me save money by bundling my condo and car insurance. It was a pleasure working with him and I would recommend him to anyone looking to save money on insurance."
We responded:
"Brenda, thank you for your wonderful review! I'm glad to hear that Cebastian was able to assist you in bundling your condo and auto insurance, helping you save money. It's great to know you had a positive experience working with him. We appreciate your recommendation and are here for any future insurance needs you may have. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"
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Brenda Dungan

November 9, 2024

5  out of  5
rating by Brenda Dungan
"I have been so very satisfied with the staff at State Farm . The service provided by Theresa and Cebastian was 5 stars.. not only did they work to get me the very best plan to suit my insurance needs but they are saving me $1,000 a year! I plan to refer my friends to them so that they can enjoy these same benefits."
We responded:
"Brenda, thank you so much for your wonderful review! I'm glad to know that you are satisfied with the service provided by our team. It's fantastic that we were able to find the best plan for your needs and save you money. Your referrals mean a lot to us, and we look forward to assisting your friends as well. If you ever need anything else, please don't hesitate to reach out. - Theresa Hollander - State Farm Insurance Agent, Metairie, LA"