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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pam Buchler

November 25, 2025

5  out of  5
rating by Pam Buchler
"Lovely group to work with. Theresa is always welcoming and keeps you informed. Staff takes personal interest in your family and your puppy family while offering solid advice. No pressues. Services all of our autos and our home."
We responded:
"Ms Pam, thank you so much for your thoughtful & heartfelt review. We care about our customers so much & strive to exceed all of your expectations! Thank you for trusting us to protect your auto and home insurance! If you have any friends or family looking to shop their insurance, please send them our way! "
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John Creevy

November 25, 2025

5  out of  5
rating by John Creevy
"Great staff. Very attentive and responsive."
We responded:
"Mr John, thank you so much for your review! I agree- our staff is top notch and willing to go the extra mile to make sure you’re taken care of. Thank you for being such a faithful customer to us & trusting us! "
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Karl Hansen

November 25, 2025

5  out of  5
rating by Karl Hansen
"Best agent I have ever had !!"
We responded:
"Mr Hansen, thank you so much for taking the time in leaving us a 5 star review! You have been such a faithful customer to us & State Farm. We truly value you & appreciate you trusting us in protecting what matters most. If any of your friends or family are looking to shop their insurance, please send them to us! "
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Gina Scanlon

November 25, 2025

5  out of  5
rating by Gina Scanlon
"Amanda with State Farm Insurance Agent Theresa Hollander's office was very quick to respond and handle my request. She did so in a very personable and professional manner. Amanda kept me informed and followed up to let me know when my request was completed. I highly recommend this office for your insurance needs."
We responded:
"Ms Gina, thank you so much for taking the time in leaving us a 5 star review! We love to hear that we meet our customer’s expectations! Please don’t keep us a secret- we love to help people looking to shop their insurance! "
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Serena Sanchez

November 20, 2025

5  out of  5
rating by Serena Sanchez
"Cebastian and his team are amazing ! best team ever !"
We responded:
"Serena, thank you so much for taking the time to leave us a review about your service with Cebastian! We are glad he could save you money on your auto insurance AND have great service on top of it. "
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Paiton Morgan

November 20, 2025

5  out of  5
rating by Paiton Morgan
"Theresa Hollander State Farm was amazing to work with! They helped save me money on my insurance and made the entire process as simple and stress-free as possible. Everything was clearly explained, and the customer service was top-notch. Highly recommend them to anyone looking for great coverage and great people!"
We responded:
"Paiton- thanks so much for taking the time in leaving our team a review. We strive to deliver excellent customer service and follow through if a claim arises. We appreciate your feedback! "
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Sierra Gonzales

November 20, 2025

5  out of  5
rating by Sierra Gonzales
"Cebastian is the most helpful and amazing agent. So glad we switched over and have him as my insurance agent!"
We responded:
"Sierra, thank you so much for taking the time to share your experience with Cebastian! We want to exceed our customer’s expectations and hope we have done that for you. Please keep us in mind if any friends or family are looking to shop their auto, home, business, or life insurance! "
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Compton

November 20, 2025

5  out of  5
rating by Compton
"Great customer service!"
We responded:
"Compton, thanks for the great review! We pride ourselves in delivering outstanding customer service for those who choose to trust us with their business. If anyone you know is looking to shop their insurance, please send them our way! "
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Martin Buras

November 1, 2025

5  out of  5
rating by Martin Buras
"Professional agent services answering all questions in detail explaining policy coverages State Farm will always be here to serve your insurance needs"
We responded:
"Thank you for your kind words and 5 star review. We're delighted to hear that our team provided detailed explanations of your insurance and professional service. We appreciate your trust and support!"
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Michael Cognevich

November 1, 2025

5  out of  5
rating by Michael Cognevich
"Leslie & Cebastian have been excellent to work with. Very polite & professional. Very knowledgeable & responsive."
We responded:
" Thank you for your wonderful feedback! We're thrilled to hear that Leslie and Cebastian provided polite, professional, and knowledgeable service for your auto insurance. Superior customer experiences is our top priority, and we're always here to assist you whenever you need us! "
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Brian Ferrara

October 15, 2025

5  out of  5
rating by Brian Ferrara
"I was cancelled by my previous homeowners insurer. I went on line to get a price from State Farm. Skylar with Theresa Hollander Agency reached out and secured insurance without any hassle. A quick and pleasant experience especially compared with what I had been dealing with the previous company. Give Skylar a call!"
We responded:
"Brian, thank you so much for taking the time to leave us a review on how easy it was to switch your homeowner’s insurance to us! Skyler truly cares about our customers and always goes the extra mile. Don’t keep us a secret- keep us in mind to shop auto or life insurance! "
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Patricia Rome

September 10, 2025

5  out of  5
rating by Patricia Rome
"When I requested a policy cancellation I needed, it was done promptly and in a friendly manner. It is a pleasure to deal with this State Farm agency."
We responded:
"Ms Patricia, thank you so much for sharing your experience with us. We are so thankful for great customers like yourself! "
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Jonathan Henderson

September 9, 2025

5  out of  5
rating by Jonathan Henderson
"Best agent I’ve ever had. I highly recommend their services if you want to have a positive experience dealing with insurance."
We responded:
"Jonathan, thank you so much for leaving us a five star review! We are so thankful you chose us for your auto insurance and so happy you chose us to be your agent. Don’t keep us a secret! We’d love to serve any friends or family looking to shop their insurance! "
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Kelly Boudreaux

September 9, 2025

5  out of  5
rating by Kelly Boudreaux
"Theresa and Emily were able to find a reasonable rate for our family with two teenage boys! A miracle. We can't thank them enough. The transition over to State Farm from USAA was fairly easy as they made what could be a difficult process super easy!"
We responded:
"Kelly, thank you so much for a five star review! We are so happy to hear your experience switching auto insurance to us was seamless AND saves you a lot of money! Don’t keep us a secret! We’d love to help your friends and family save too! "
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Darryl Dungan

September 9, 2025

5  out of  5
rating by Darryl Dungan
"Cebastian was very helpful, knowledgeable and professional"
We responded:
"Thank you for your 5 start review. I'm happy to hear that Cebastian was able to save you money on your auto insurance by switching from Progressive. We're grateful to have him on our team and provide such a positive experience. I'll be sure to share your kind words with him. Let us know if there is anything else we can assist you with."
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Nicholas Persich

September 5, 2025

5  out of  5
rating by Nicholas Persich
"Theresa Hollander's office always stays in touch whenever there are changes or updates. Peggy and Emily are fantastic. I can trust that they took care of me and looking out for my interests."
We responded:
"Thank you for your kind words and 5 star review highlighting the awesome customer experience you received from Peggy and Emily. Your trust means the world to us, and we're committed to always looking out for your best interests for your auto, home and flood insurance. We hope to take care of all of your family and friends! "
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Chuck Pisciotta

August 16, 2025

5  out of  5
rating by Chuck Pisciotta
"Exceptional Service and Peace of Mind with State Farm and Theresa Hollander’s Team in Metairie, Louisiana. I have been a client for State Farm since 1982 and have never been anywhere else. From start to finish, my experience with State Farm Theresa Hollanders team in Metairie Louisiana has been nothing short of outstanding. Their customer service is consistently responsive, knowledgeable, and genuinely caring. Whether it’s getting a quote, filing a claim, or just asking a question, I’ve always felt like more than just a policy number — I’ve always felt valued. Theresa Hollander’s team takes the time to explain all of my options thoroughly and helped tailor a plan that fits both my needs and my budget. The process was always smooth, transparent, and surprisingly quick. When I had questions , it was handled efficiently and with empathy. I never felt like I had to chase anyone down for updates — everything was clearly communicated, and the resolution exceeded my expectations. What stands out most is the peace of mind I now have. Insurance can be stressful, but Theresa Hollander’s team of experts has made it feel simple and secure. It’s clear that they prioritize their customers’ best interests. The previous agent before Theresa took over had all of my policies and coverages all hosed up and never had enough protection and understanding of what I had and what I needed. Then Theresa’s and her team came aboard and things changed immediately. I was so stressed out, I was about to leave State Farm for good. Expressing my frustration, Theresa pulled me aside and guaranteed me all my coverages and policy’s will be aligned immediately, and it was. Since being associated with T’s team, my insurance policies and coverages cover all of my automobiles, home owners, life, flood, and an umbrella policy. What stands out only is someone on her team named Amber; Amber has guided me and answered all of my questions and concerns and even goes far and beyond to get issues resolved. I know when I need something or have a question about any insurance related issues, Amber has the answer. Thank you Amber. In my experience in the service industry for many years, it’s clear to me now that of all the State Farm agents and offices throughout the industry, Theresa Hollander’s team is by far the model for all of State Farm. I am very lucky to have her team on my side. I confidently recommend State Farm Theresa Hollander ‘s team to anyone looking for dependable coverage and top-notch service. It’s rare to find a company and team that combines professionalism with a personal touch, and Theresa Hollander’s team of State Farm does exactly that. Sincerely, Chuck Pisciotta"
We responded:
"Thank you for your heartfelt review! We're honored to have you as a loyal State Farm client for many years and value our attention to detail and explaining your protection tailored to your needs. Your trust and confidence in us are the greatest compliments we could receive, especially when it comes to insurance and protecting your family. Thank you again for recommending our team and referring us to your family and friends so we can serve them in the same we've served you over the years. "
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Spence Colwell

July 10, 2025

5  out of  5
rating by Spence Colwell
"Excellent communication skills from this team. Especially Skyler LeJeune. She always answered my calls and reached back out to me when she said she would."
We responded:
"Thank you so much for leaving us a review! Skyler’s passion is to give our customers the best experience and meet their needs timely. She is a wonderful asset to our agency! "
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Michael Morgan

July 2, 2025

5  out of  5
rating by Michael Morgan
"Just switched my home and autos over. Worked with Amber Henderson and she was amazing. Communicated great through the process. Answered all my questions and got me setup with a thorough insurance solutions. Thanks Amber and team."
We responded:
"Michael, thank you so much for taking the time to leave us a review! We are so glad we could save you money, for better coverage on your auto and home insurance. Don’t keep us a secret! Any of us would love to help more great customers like yourself!"
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terrell wilson

June 10, 2025

5  out of  5
rating by terrell wilson
"The team at State Farm are amazing!! They jumped right in w/ helping me w/ an unfortunate situation! Best insurance company by far! Kudos to an amazing team! Keep up the good work!"
We responded:
"Terrell, wow! This review has made our day! Thank you for trusting us with your auto insurance and calling us during hard times. We are here to help our customers to the very best of our ability. We are thankful for great customers, like yourself! "
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Angela Do Doran

June 9, 2025

5  out of  5
rating by Angela Do Doran
"Switching to Theresa and her crew was honestly one of the best adulting decisions we’ve ever made. They’ve been amazing from day one — super informative, always upfront, and no surprise charges ever. The whole team is friendly, helpful, and really knows their stuff. It’s rare to find an insurance office that feels this trustworthy and easy to work with. So glad we made the switch! Love the Angie and Mike Doran."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor. We appreciate you trusting us with your auto, home and life insurance needs. We hope we can help your other neighbors and family too. "
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Kaydin Morgan

June 5, 2025

5  out of  5
rating by Kaydin Morgan
"Amber was very helpful throughout the whole process. She was very knowledgeable, and was there to answer any questions. The process of getting the insurance set up was very simple, and no hassle at all!"
We responded:
"Kaydin, thank you so much for taking the time to leave us a review! We are so excited for you to join our State Farm family! We value your trust & honored to be the company you chose for your auto insurance. Thanks for telling your family about us already & not keeping us a secret! "
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Kathleen Mulvihill

June 4, 2025

5  out of  5
rating by Kathleen Mulvihill
"I want to express my gratitude to Amber Henderson, a first-rate State Farm agent, for going the extra mile in helping me with frustrating circumstances with my new mortgage company. In a 3-way call with the company, she was able to get to the core of some problematic insurance payment issues and solve them. It took a big weight off of me as a homeowner: Thanks, Amber!"
We responded:
"Ms. Kathleen, thank you so much for taking the time to leave us a review of our service! We appreciate you trusting us for your auto, home, & flood insurance. Don’t keep us a secret! We’d love to help great customers just like yourself! "
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Phoenix Kuehne

May 16, 2025

5  out of  5
rating by Phoenix Kuehne
"Just wanna give a shout out to cebastian he was super helpful and knowledgeable about an auto insurance quote."
We responded:
"Phoenix, thank you so much for taking the time to leave us a review. We are so thankful you chose to trust us with your auto insurance. If you need anything, you know where to find us! "
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Craig & Ileana Kuehne

May 16, 2025

5  out of  5
rating by Craig & Ileana Kuehne
"Cebastian was so helpful on the phone. It was truly a pleasure talking to him about a life insurance policy. It’s people like him that give companies a good name!"
We responded:
"Craig & Ileana, thank you so much for taking the time to leave us a review about your life insurance with Cebastian. You’re right, he’s a great asset to our team! "